Where's my order?

Track your order

Enter your order number and the email you ordered with to see where your order is.

  • It's in your order confirmation email, starting with #BB.

Good to know

When we pack
We pack orders in the order they arrive, Monday to Friday, and aim to send them within 5 business days. You'll get an email with tracking as soon as yours leaves Beechworth.
Changing your address
We can change it until we start packing your order. Contact us with your order number and the new address.
Still stuck?
Contact us with your order number and we'll help.